Your rights
Organisations rights
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To look for certain qualities and skills in volunteers
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To select only volunteers who are suitable for the work
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To draw up a volunteer agreement or \'contract\'
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To ask for tasks to be done in a particular way
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To ask for commitment
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To ask for reliability
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To ask for punctuality
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To deal with disciplinary and grievance matters
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To ask volunteers to leave if their involvement hinders the organisation achieving its goals
Organisations responsibilities
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To ensure the volunteering experience is a rewarding one
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To ensure equal access and not to discriminate
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To define clear, meaningful roles for volunteers
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To have policies and procedures for volunteers
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To provide all necessary information to volunteers
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To be available for volunteers
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To provide training where necessary
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To thank and value volunteers
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To provide insurance cover
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To inform volunteers of any legal liabilities
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To supervise and to provide support
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Not to ask volunteers to do the work of paid staff
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To reimburse out-of-pocket expenses
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To provide a safe working environment